Kim Brooks
Member
Popular Salesforce Blogs
How Businesses Achieve Efficiency with the Right Salesforce Approach
Efficiency is key to business success in today's highly competitive world. The companies that are able to manage customer relationships efficiently, streamline processes and use…
6 Reasons Why Your Business Needs to Integrate Salesforce With Jira
Businesses are leaving no stone unturned to delight their new-age, savvy customers. For that, brands are switching to best-in-class technologies like CRM, project management, and…
Integrating Salesforce Service Cloud Voice with Amazon Connect: A Step-by-Step Guide
Many users of Salesforce Service Cloud are likely aware of the new AI-driven feature, Service Cloud Voice. Despite the rise of digital communication tools, telephone…
Popular Salesforce Videos
Use Case Hierarchy to Link Cases in Salesforce
Want to link your cases, so you and your team have a complete view of what’s going on with a customer? Do you want to…
Salesforce Consultant or Salesforce Admin First? | Which is Better?
In this video, Kaelan Moss - Minute Admin briefs us on whether it's better to be a Salesforce admin or consultant first. Watch the video…
Why Should You Attend Dreamforce To You 2020
Dreamforce - The event which brings together the entire Salesforce community is just around the corner. Learn why there’s so much hype around this mega…
Popular Salesforce Infographics
Salesforce CRM Integration With External Systems
Salesforce integration is one of the most important aspects of Salesforce services. It allows businesses to keep their Salesforce environment up and running. Integration Features…
10 Steps for Hassle-Free Insurance CRM Software Installation | Salesforce
CRM system? It’s a platform that connects your different departments, from marketing to sales to customer service, and organizes their notes, activities, and metrics into…
Salesforce Acquisitions
Salesforce acquisitions have played an increasingly important role in the CRM vendor’s growth into emerging markets, particularly in the fields of AI and eCommerce. Salesforce,…
