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5 Reasons to Use Salesforce Service Cloud for Your Nonprofit Contact Center
1. Service Cloud Supports a Wide Variety of Contact Center Needs Administration Cloud is worked to help contact focuses through omni-channel, self-administration and live interchanges,…
Salesforce Field Service Lightning Mobile Extension Toolkit (Beta)
For any field service organization to be successful, it is important to give ample attention to the management. Managing the field forces and service technicians…
Benefits of Salesforce CRM For Startups
As a startup business, it can get challenging to have a strong first quarter once you begin operations. This is primarily due to the missed…
Popular Salesforce Videos
Business Days in Salesforce CRM Analytics (Tableau CRM)
It's common for businesses to want to take business days into account when showing data on a dashboard in CRM Analytics (formerly Tableau CRM) to…
How to Focus on Report Results in Salesforce Console | Salesforce
When you work with reports in a fast-paced Salesforce Console environment, every extra click or focus change can slow you down. Now a streamlined console…
Geocoding and Reverse Geocoding in Salesforce | Google Maps APIs
In this video, you will learn to use Geocoding and Reverse Geocoding service in your Salesforce Org. Geocoding is the process of taking input text,…
Popular Salesforce Infographics
How Does Salesforce Use Slack To Collaborate and Connect?
Salesforce and Slack bring together all your teams with the apps and data they need in a single, collaborative workspace. Plus, Slack Connect functionality lets…
What Can Salesforce’ Non Profit Success Pack Provide You With?
The Nonprofit Success Pack NPSP (formerly known as "Nonprofit Starter Pack) is a set of managed packages developed and maintained by Salesforce.org and made available…
The key takeaways from Salesforce Basecamp 2017
Thousands of Trailblazers have converged on Hong Kong, Auckland, Singapore, Mumbai and Melbourne. They heard from a stellar line-up of industry experts, Salesforce Trailblazers and…