Elena Kretova
IndividualPopular Salesforce Blogs
How to Implement Sentiment Analysis in Salesforce – A Part of Artificial Intelligence
What is Sentiment Analysis: Sentiment analysis is extremely useful us to gain an overview of the public opinion behind certain topics and feedbacks. Automatically…
Introduction of Call Center Computer Telephony Integration | Salesforce Guide
In this blog, we are going to discuss call center integration. Computer Telephony Integration with Salesforce. CTI, or Computer Telephony Integration, is the practice of…
Power Apps: Build Custom Apps without Coding
In today’s fast-paced business world, companies need to adapt quickly to changing demands. One of the biggest challenges organizations face is the ability to develop…
Popular Salesforce Videos
What is Validation Rule in Salesforce?
Validation rules verify that the data a user enters in a record meets the standards you specify before the user can save the record. A…
How to Integrate QuickBooks with Salesforce?
QuickBooks and Salesforce are two of the most used cloud based software. They are used by small to large scale companies alike and the integration…
Salesforce Service Cloud Voice Demo
Salesforce Service Cloud Voice uses intelligent telephony to increase agent productivity and better serve customers, from anywhere. Today, customers can connect with companies across almost…
Popular Salesforce Infographics
How do People Spend Time on Salesforce?
The average salesperson spends 4 hours per week updating his or her Salesforce CRM. However, this is hardly enough—the average salesperson only manages to complete…
How a CRM Platform can Immediately Impact your Business
Selecting the best CRM for small businesses is not a one-size-fits-all endeavor. If you’re new to working with a CRM platform, you often have to…
The Salesforce Lightning Platform for Employee Engagement: Key Findings
Salesforce provides a system of engagement across the entire employee lifecycle that enables organizations to connect multiple back-end systems of record with one system of…