Dinesh Kathade
Member
Popular Salesforce Blogs
The Backbone of Customer Service: Mastering Case Management in Salesforce Service Cloud
In the dynamic world of customer service, efficiency and organization are paramount. Every interaction, every query, and every issue needs to be tracked, managed, and…
Imported for Person Accounts in Salesforce - All You Need To Know
Required Editions Information Import Wizard accessible in both Salesforce Classic and Lightning Experience. Information Import Wizard accessible all told Editions other than Database.com. Individual records…
How to Configure Salesforce in Outlook | The Developer Guide
Salesforce for Outlook is an application we will introduce to our Outlook email customer to assist with keeping the information in a state of harmony…
Popular Salesforce Videos
Salesforce Service Cloud Voice Demo
Salesforce Service Cloud Voice uses intelligent telephony to increase agent productivity and better serve customers, from anywhere. Today, customers can connect with companies across almost…
Salesforce Consulting - WHAT YOU NEED TO KNOW
If you're already working as a Salesforce Professional or you're interested in where your Salesforce Career will take you this is for you. This explains…
Smart Merchandising with Salesforce Einstein AI
Smart Merchandising is a holistic tool that magically combines rich insights from site-wide search, navigation, purchases, and the customer’s current session with strategic business goals.…
Popular Salesforce Infographics
Salesforce's Take On Sales vs Marketing [Infographic]
Let’s face it: you don’t need to be watching HBO’s acclaimed series Game of Thrones to see a rivalry like the Starks and Lannisters. A…
Do the Work: 8 Steps to Sales Call Preparation [CHECKLIST]
There is no shortage of sales tips and tricks to implement out there, we've certainly published our fair share, but at the end of the…
10 Common Salesforce Mistakes—and How to Avoid Them
Salesforce integration is challenging if you don’t know exactly what you’re getting into. It’s an enormously valuable project, but diving into it without proper understanding…