Dhanusha Mahatantila
Individual
Popular Salesforce Blogs
5 Essential Skills That You Need To Survive In The Salesforce Community
Don’t get me wrong; nobody is doubting your technical skills, but to stay in the Salesforce community and get noticed, there are certain things that…
Small business’s customer service dilemma: Salesforce Desk.com or Service Cloud Essentials?
Browsing through Salesforce offerings, small businesses may feel as if they were at a huge, noisy, exotic market somewhere in Asia: there’s so much to…
What is Third Party Integration in Salesforce in 2023?
Why a Third-Party App? It is impossible to avoid using third-party integrations while using Salesforce B2C Commerce. How bad is that? No, it's incredible! It's…
Popular Salesforce Videos
Salesforce Partner Program 2020: Everything You Need to Know!
Embarking on this new program year, PY21, Salesforce will be implementing some enhancements to its Partner program to ensure the central focus on customer success…
Salesforce Relationship Considerations
In this video learn about the Important considerations while working with different types of Relationships in Salesforce such as Lookup Relationship, Master-Detail Relationship, Many-to-Many Relationship,…
Slack and Salesforce integration for Sales
Learn how you can extend your Salesforce investment to boost productivity and simplify collaboration across sales teams. See how teams can instantly get notified of…
Popular Salesforce Infographics
9 Ways Salesforce Brings Companies and Customers Together
As the world’s #1 CRM, Salesforce brings companies and customers together. This is possible through Salesforce Customer 360. It’s an integrated, AI-powered customer relationship management…
A Day in the Life Infographic: Best Practices Guide for Sales Users
The internet is full of sales best practices. But what most people forget is that, as a business, you need to come to the understanding…
Build On Your Salesforce Service Cloud With Cognitive Search
Employees waste around 20% of their time looking for information to do their job. That’s a lot, isn’t it? This means there is one giant…
