Marketing agencies have for long relied on traditional marketing techniques. Their days are now coming to an end as modern agencies are embracing digitization in…
Early-stage startups, mid-sized companies, large enterprises — no matter your size, you can only ignore the importance of implementing a Salesforce solution for so long.…
You’ve decided to use Salesforce, but now what? What do you need to be aware of? What comes out of the box and what will…
The Salesforce Customer 360 platform places the customer at the center of everything you do, allowing you to communicate with them more intelligently. However, great…
Salesforce Service Cloud has myriads of capabilities that enable you to ace your customer service game. But optimizing Service Cloud the right way calls for…
Technology is growing at a lightning speed. But if we look around, we still use Excel, notepad to scribble information about meetings and customers. Don’t…
In this blog, we are going to discuss Omni-Channel. Let’s discuss some brief introduction of Omni-Channel. Omni-channel is one of the important parts of the…
In 2021, it is safe to say that the world revolves around extracting, accessing, and managing data. It has rightly been called the “digital gold”…
Introduction Before moving ahead, let's first understand what CRM is and why it is important for businesses, as Salesforce is a CRM software. CRM is…
External Object is a kind of virtual object which does not exist in your Org. It is a custom object like other custom objects we…
With Salesforce applications becoming more and more complex, developing a high-performance application needs to be backed up with a robust Salesforce testing process. Hence, to…
Time and again, Salesforce has proved itself as the best cloud CRM platform across the globe. What's more, it is also leading to successful CRM…
