Since sales are a company's lifeblood, businesses make every effort to increase them. Thus, one of the major tactics for effective sales management is measuring…
Good businesses think of customer satisfaction but great businesses think of customer delight. The customer experience (CX) is one of the key differentiators for any…
This area of the Salesforce platform is dedicated to giving clients assistance and support. Customers are more satisfied and loyal as a result, which aids…
The process of acquiring customers is referred to as customer acquisition. Most organizations believe that growing revenue quickly is best achieved by attracting new customers.…
Introduction Before moving ahead, let's first understand what CRM is and why it is important for businesses, as Salesforce is a CRM software. CRM is…
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