As a salesperson, you want to successfully convert every lead you get but the task is actually a tall order. Based on initial interaction, you…
Most data in Salesforce is stored as records in the Salesforce database for your organization (technically, Salesforce uses a multi-tenant architecture that uses a combined…
The third party CTI systems can be integrated seamlessly with Salesforce with the help of a Salesforce CRM Call Center. In the Salesforce console footer or…
The field of Cloud Computing is vast and ever-changing, with technological developments and breakthrough applications coming thick and fast. The range and scope of opportunities…
Salesforce is used in nearly every industry and countless companies today, and its reach continues to expand. Salesforce dominates because the Customer Relationship Management (CRM)…
Salesforce, according to the producing company’s website, is “the world’s #1 customer relationship management (CRM) platform.” Their software is designed to help businesses grow by…
Introduction – What Is The Certification About? The Salesforce ADM 201, or the Salesforce Administrator Certification, is the basic level of qualification for professionals who…
For the last 16 years, Salesforce has a consistent look and feel. In 2015, Salesforce launched its new platform, known as Salesforce Lightning. However, Salesforce…
Following our previous article on automation tools, this article covers automation using the Process Builder tool in more detail. Process Builder is the newest Salesforce automation tool…
Organizations always prefer a single platform that is able to support all the business needs ... Organizations always prefer a single platform that is able…
Salesforce Communities is now considered as an important requirement that helps businesses to establish a connection with their customers, partners as well as employees. Specific…
Salesforce Marketing Cloud Journey Builder – Customer experience is the next big marketing race and for good reasons! Companies have started to recognize the importance…
