Implementing Salesforce is all fine but its real value will be witnessed with Salesforce adoption. After the implementation, the next you have to think of how end-users adopt and use Salesforce in a way that’s valuable to your organization.
Salesforce adoption relates to setting your org in a way that it’s intuitive, easy to use, and relevant to the organization and users. It’s all about how you’ll maximize your investment in Salesforce while achieving more value for your business.
How to Enable Faster Salesforce Adoption
If your goal is to drive adoption and help your team use Salesforce for unlocking business value across your company faster, the best way is to get help from a reliable Salesforce consulting service and understand all about Salesforce with experts.
Meanwhile, let’s have a look at some points through which you can work on improving Salesforce adoption within your organization.
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1. Get Salesforce Experts for your Team
The foundation for your success will be built when you’ll have professionals who know how to work well with Salesforce. You might hire in-house employees, or better, consider hiring Salesforce implementation services to get along with certified experts.
The professionals will align with your technical objectives and provide you with personalized roadmap guidance to make sure you adopt Salesforce smoothly. Having such experts by your side can help to increase adoption by 52%.
2. Access Salesforce Accelerators Module on Trailhead
You can always refer to Trailhead to learn how to work with Accelerators. You can easily access quick, personalized work sessions that would help you solve specific Salesforce challenges that you might be facing related to adoption.
You can also consider scheduling an accelerator session to help boost your employees’ productivity and get better results.
3. Get Feedback
Commitment and top-down platform adoption are important. But that doesn’t mean you can leave out bottom-up feedback. This is why it’s critical to show that you understand and respect the needs of your end-users, which could be effectively done through feedback.
Here are some ways through which you can obtain feedback from end-users.
- User committees: You can set up groups or committees of users to discuss what’s working, what’s not working, and what changes they might need to work on to access Salesforce easily.
- User surveys: Consider giving your users a way through which they can provide you with candid feedback anonymously
- Adoption dashboards: You can also enable prebuilt adoption dashboards that are available on AppExchange. This is a great way to identify how your users are coping with Salesforce and where they might need some help.
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Successful Salesforce Adoption with Certified Experts
Simply following the above-mentioned rules can’t guarantee a successful adoption, but they can prove to be a great help to get started. Try to work on inculcating these points in your Salesforce adoption strategy to save a lot of time and effort, meanwhile quickly learning to work with Salesforce.