Businesses have been leveraging the benefits of CRM platforms for decades now. And when we talk about CRM, Salesforce tops the chart! It comes with…
These are the times when every company expects a valuable contribution from customers. The role of customers is pivotal in the growth of any business,…
Implementing Salesforce is all fine but its real value will be witnessed with Salesforce adoption. After the implementation, the next you have to think of…
Customer success is when the customers can achieve their desired business outcomes by leveraging the Salesforce platform. Providing a suitable customer success plan means providing…
A long-expected announcement finally came from Salesforce; Community Cloud has been renamed Experience Cloud. The move to embrace Experience is a purposeful reaction to the…
Innovation is universal; and so are ideas. As an organization, you never know when you’ll hear a great idea. In fact, no idea is insignificant.…
Salesforce implementation requires substantial planning and investment. While most businesses invest heavily during the implementation phase, only a significant proportion of them reap above satisfactory…
Regardless of your industry, it is apparent that today’s customers expect “as given” a digital self-service capability for their B2B buying process. Your channel partners…
Businesses are adopting new digital solutions more than ever to drive growth, boost customer engagement, and witness profitable outcomes. Salesforce bridges the gap between people…
It goes without saying that having a system in place for collecting and evaluating recommendations for your strategic goals is a good idea. And gathering,…
The following is a summary of the information covered in the webinar: DevOps for the Salesforce Ecosystem. Modern IT Transformation Overwhelmingly, organizations are needing to…
Customer satisfaction is a prime objective for every business, irrespective of its size. Every business organization strives to excel not only in maximizing profit but…
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