As any business grows, it faces a plethora of challenges along the way. To keep up with the cut-throat market competition, it is extremely important to update your system with the latest technology. This not only makes your business more efficient and productive but there is a lot of time for strategizing new ideas and things that matter the most.
Salesforce, the global leader in CRM ticks all the boxes and assists in solving all the crucial problems that are faced in any big or small business. Here is a list of things that Salesforce is capable of doing in the most extraordinary way.
Integrating all Consumer Data in One Platform
How much time have you ever squandered looking for customer contact or an address that you know exists within your company's walls? What about trying to figure out which sales rep is in charge of a global customer's affiliate? You can rapidly centralize and organize your accounts and contacts using Salesforce so that you can use that information when you need it.
Deepen the Funnel
The more leads you produce and follow up on, the more likely your revenue will increase. You can develop, oversee, assess, and enhance lead generation, validation, and engagement with Salesforce. You can see how much business you or your team generates, where that revenue comes from, and who on your team is responsible for bringing it in.
Don't forget to check out: 6 Reasons Why Your Business Needs to Integrate Salesforce With Jira
Streamlining your Pipeline
Pipeline reports provide insight into future sales, but generating the weekly pipeline in some companies can take more than a day of cat herding and guesswork. Reps are squandering their time updating spreadsheets. Managers squander time chasing down salespeople and sifting through data. Bosses waste time ripping their hair out over information that is outdated by the time they receive it.
Because of the widespread use of cloud computing, this conventional approach of siloed data collection has become obsolete (or pretty darn inefficient). You can shorten or remove all of that with Salesforce. Managers may produce updated pipeline reports with a single click if reps handle all of their opportunities in Salesforce.
Centralizing procedures and articulating roles and responsibilities are frequently the biggest challenges, not the people or even the technology.
Salesforce allows you to define sales, marketing, and customer service teams and processes so that the left-hand knows what the right hand is doing. Despite the fact that Salesforce does not solve corporate alignment concerns, it does provide you with a platform to help you drive and manage improved team cooperation.
Many businesses collaborate with others to develop clout and expand their reach. Your channel team may track and associate deals with partners using Salesforce Communities, and have a better understanding of who their top partners are. By collaborating more readily on combined sales and marketing initiatives, partners may now enhance their relationships with their vendors.
Improvising Customer Service
How much time do you spend trying to identify clients and evaluating the contexts of previous help contacts if you work in customer service?
You can efficiently capture, manage, and address a large number of customer concerns that come in through a variety of communication channels with Service Cloud. Sales reps gain visibility into the health of their accounts by handling cases in Service Cloud, and service can stay up to date on sales and account activities.
Evaluating Company’s Performance
How to enhance something that cannot be quantified? You have data to make informed judgments if you utilize Salesforce appropriately and consistently to manage clients. This is advantageous to anyone and everyone.
If you're a sales representative, you already know how to receive the benefits you want. If you're a manager, you can figure out where you need to become involved in order to boost your numbers. In addition, Salesforce's reporting and dashboards provide simple tools for measuring and analyzing your business.
Check out another amazing blog by Apphienz here: Creating a Salesforce Platform Event With Lightning Flow
Manage your Business in the Cloud
Salesforce's success has given a new generation of managers and administrators the tools they need to become business operations experts. Because of cloud computing's relatively lower licensing prices, ability to configure systems without prior programming skills, and ability to make system changes fast, newer enterprises can compete with slower, older, competitive edge for a quarter of the price.
Grow your business with the industry's best on a uniform, accessible, and adaptable platform that's simple to personalize and update without compromising anything.
If you are looking to upgrade your system with the latest technology to stay ahead of the curve, contact us. Visit our website or drop a line at [email protected] We will make sure to get back to you at your earliest convenience.