Amazon CTI Adapter and Service Cloud Voice: What’s Your Choice?
Service Cloud Voice (SCV) was released in 2020 to replace and extend the functionality of the Amazon Connect CTI Adapter, which is used to link…
Service Cloud Voice (SCV) was released in 2020 to replace and extend the functionality of the Amazon Connect CTI Adapter, which is used to link…
Salesforce Sales Cloud is a Customer Relationship Management (CRM) platform that helps enhance the efficacy of the sales team of an organization and increase sales revenue.…
Salesforce is heating up with new features in the Summer '23 update! Sit back and enjoy the sunshine and the bright innovations that will increase…
As a seasoned Salesforce consultant, I have spent countless hours assisting all kinds of companies, including Tech, Sanitary, Service and... Manufacturing in optimizing their quoting…
People who work in businesses have goals. The same goes for people who use the software. Organizations try to help their businesses meet their goals…
MuleSoft Composer is the first integration tool embedded in the Salesforce platform and offers a declarative interface to making integrations. It can directly integrate with…
Salesforce Sustainability Cloud is a powerful platform designed to help companies track, analyze, and report on their sustainability performance. The tool provides a comprehensive set…
This Blog is about the salesforce automotive cloud which is inspired from the sales and service cloud, manufacturing cloud, consumer goods cloud and salesforce platform.…
In this Blog, we will take a look at the topic of Service Cloud in Salesforce. As Customer service has a greater impact on the…
Only a few businesses have realized that partnership is imperative to be a step above the others in a competitive market. But it's not as…
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