Customer Empathy Within Salesforce | Can Artificial Intelligence Help?
Customer empathy costs nothing, but it means a great deal for every business. In 2020, Salesforce surveyed 15600 customers and revealed that the customers want trust,…
Salesforce changed the way people perceived business software when it launched in 1999. Marc Benioff, CEO of Salesforce, imagined making software easier to buy, use…
Salesforce development is unique and it differs from the traditional development of the application. The key difference between custom application development and Salesforce development is…
What Is Einstein Discovery? Einstein Discovery expands your information examination with the force of AI, man-made brainpower (AI), and factual investigation. Einstein Discovery rapidly dissects…
Salesforce is one of the top Customer Relationship Management (CRM) platforms. It helps businesses to connect with customers and potential clients by using cloud technology.…
2020 year has been a challenging year for everyone no doubt. The pandemic, global lockdown, and economic crisis have affected everyone’s personal lives and the…
Salesforce has packed great features into their Spring ’21 release. So, let’s go through the top 10 Spring ’21 features that will enhance your workflow…
To improve the platform, Salesforce releases updates three times a year (Spring, Summer, Winter). This is the time for Salesforce Spring '21 Release. With the…
The term, Internet of Things (IoT), is a system of connected computing devices, such as mobiles, digital machines, and other objects with the potential of…
More than 80% of the Fortune 500 companies in the world use at least one Salesforce app. Such is the deep impact and penetrative power…
Vendors that respond faster gain more business opportunities. This is why companies must empower their sales reps with instant customer and prospect information access by…