As businesses and organizations expand, the need to manage and maintain multiple systems becomes increasingly necessary. Often, data needs to be shared across systems, and…
What is Salesforce Community Cloud? Salesforce Community Cloud is an online social platform for businesses to create branded pages that connect customers, employees, and partners.…
Salesforce has been nothing short of revolutionary, since its inception. As the world’s #1 CRM platform, it has connected organizations across the globe with their…
Did you know that 78% of consumers discontinue their relationships with brands due to poor customer service? That’s quite an alarming percentage, isn’t it? In…
Innovation is universal; and so are ideas. As an organization, you never know when you’ll hear a great idea. In fact, no idea is insignificant.…
Gamification has become critical for running successful online communities. By implementing gamification techniques, online communities can become more active, and garner more user engagement. Regardless…
We hear a lot about personalizing user experience in online communities. Many community managers try different methods to achieve it but do they all succeed?…
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