Salesforce Ohana - Community and Culture
Salesforce builds a culture within its organization and also with its customers, partners, and employees that it calls Ohana. Salesforce builds its culture through the…
Salesforce builds a culture within its organization and also with its customers, partners, and employees that it calls Ohana. Salesforce builds its culture through the…
Artificial Intelligence is powering next-generation customer experiences with smart predictions, intelligent recommendations, timely automation and much more. Gartner predicts that by 2020, a staggering 85% of…
We’re in the midst of the Fourth Industrial Revolution – IoT, innovation and technology are transforming the way we work and customer expectations. Every industry…
How to get a chatter "sharing via link" URL which can be accessed by anyone inside or outside of your company? This can be achieved…
In a large organization, a Salesforce Administrator is a must-have role and often there is more than one person performing this role, depending on the…
Jason manages a customer support team. His company specializes in developing property management software. The company serves more than 15,000 customers and its client base…
Do you wish to deliver unparalleled customer services which can constantly increase your business bottom line? This is one thing that you can achieve only…
Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. The goal is simple: Improve…
This video explains the difference between workflow rules and process builder. It is divided into four parts : 1. When to use Workflow 2. When…
Salesforce Lightning Experience comes with a slick user interface that is easy to navigate and even easier to use right from the beginning. Lightning is…
Salesforce skills if harnessed properly can open the doors of fortune for you. There are many profiles in Salesforce that you can opt for. One…
Salesforce Connections 2018 Keynote – Ch. 1: Corporate Positioning Salesforce Connections 2018 Keynote – Ch. 2: Ticketmaster Is A Trailblazer Salesforce Connections 2018 Keynote –…