-
How to display Salesforce knowledge on the basis of record type and profiles?
How to display knowledge on the basis of record type and profiles.UseCase: User related to Profile 1 and Profile 2 are able to see Knowledge records of RecordType 1, and other users in the Org are able to see the records of RecordType 2.
Log In to reply.
Popular Salesforce Blogs
All You Need to Know About Marketing & Commerce Cloud in Salesforce
Marketing & Commerce Cloud in Salesforce Welcome back everyone; since you know about the sales and service cloud you guys must be curious about the…
ContentDocument and ContentVersion in Salesforce - An Overview
Salesforce provides a world of standard objects and relationships among them. All the standard objects have their layouts, functionalities and many settings which make them…
With The New Salesforce IoT Cloud Service, I See Some Version of Next Best
Recently, Salesforce came up with the new IoT cloud explorer edition that enables sales, marketing, and support personnel to use and maintain IoT devices. Salesforce…
Popular Salesforce Videos
Salesforce and Slack | Meet the Slack-First Customer 360
Salesforce and Slack have joined forces to create the Slack-First Customer 360. Now it’s easier than ever to connect customers, employees, and partners with the…
Salesforce Summer '18 Release
I can’t believe Summer ’18 is already here in no time. I don’t know about all of you, but I still have my winter stuff…
Web to Case Functionality in Salesforce | All You Need to Know
This video discusses the functionality of Web to Case in Salesforce, which allows website users to submit inquiries or information that can be converted into…
Popular Salesforce Infographics
Salesforce Data Migration Launch Plan Infographic
Discover the essential steps to successfully migrate your data to Salesforce with our comprehensive infographic. Our 10-step countdown will guide you through the process of…
Know 5 Reasons to Use Salesforce for Your Business
Salesforce is a customer relationship management (CRM) platform that can be used by businesses of all sizes to manage and analyze customer interactions and data.…
Customer Service Words and Acronyms
Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…