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Parsing out an Email Subject in email-to-case using RegEx for EXACT matching
Salesforce's On-Demand Email Handler Service can be further enhanced using a case trigger to better identify the type of case that is being created. Inherently…

Learn Salesforce Einstein – Chapter 4 (How to check API Usage)
How to check API Usage You can see this page if you have uploaded the key using these steps. You see below sections here: 1. API…
Popular Salesforce Videos
Driving Gamified Interactions on Salesforce Communities With ScoreNotch | Use-Cases
A Salesforce native and lightning-ready product that makes gamification more dynamic and engaging. It encompasses powerful features that boost community engagement and ROI. Do let…
How To Create Global Picklist In Salesforce
Learn how Global Picklist is created in Salesforce. The following points will be covered in this tutorial - 1. Introduction To Global Picklist Global picklist…
The future of Salesforce Lightning (according to Mike Rosenbaum)
We find out from Mike Rosenbaum (@mike945778) who is in charge of Salesforce Sales, Service & Lightning, the future of Salesforce Lightning at the London…
Popular Salesforce Infographics

Step by Step: What you Should Know About the Order-to-Cash Process
The order-to-cash (O2C) process is a defining part of a company’s success, and it also plays a big role in driving an organization’s relationship with…

Salesforce for Sales Development Success
Customer Relationship Management tools like Salesforce help sales teams juggle the hundreds of leads, tasks, and activities they need to complete each day. Modern sales is often…

How to Build Leads with Salesforce
Salesforce is a force to reckon with when it comes to inbound lead management. However, for certain businesses, especially smaller ones, the various add-ons and…