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Salesforce Telephony and VoIP Integration: A Beginner’s Guide
You’re likely using Salesforce’s CRM to manage your communications with leads and customers online—but not all communication occurs through digital methods. If your sales reps…
Salesforce Lightning vs. Salesforce Classic: Which One You Should Choose
What is Salesforce Lightning? Salesforce Lightning, first announced at the Dreamforce conference in 2015, represents the company’s vision for the CRM platform moving forward. The…
The Salesforce Customization Dilemma: Get In or Stay Out?
You have your Salesforce solution set up and running and it seems all you’ve got to do right now is relax and enjoy the moment.…
Your Salesforce Implementation Guide
Early-stage startups, mid-sized companies, large enterprises — no matter your size, you can only ignore the importance of implementing a Salesforce solution for so long.…
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Popular Salesforce Blogs
Turbocharge Your Salesforce CRM With the Power of Einstein AI
Let’s think back to a decade ago. Artificial intelligence was too costly and complex to be used on a business scale. Only big enterprises could…
How Nonprofits Can Leverage Salesforce Nonprofit Cloud to Maximize Their Impact
In today's digitally driven world, nonprofits face unique challenges that require innovative solutions. Enter Salesforce Nonprofit Cloud, a powerful tool designed to help nonprofits manage…
Learn Salesforce Einstein – Chapter 9 (Testing – Test the Einstein Model)
On this page, you can test your model. Copy model ID from your model and paste it in Model ID on this page. Your model…
Popular Salesforce Videos
Connecting to Salesforce in Outlook
Bring together the two platforms you use everyday: Salesforce and Microsoft Outlook. View and work with Salesforce data directly in your Outlook inbox, create Salesforce…
Create Custom App in Salesforce | Salesforce Custom App | Salesforce Tutorial
Watch this amazing video to learn how to create a custom app in Salesforce. Salesforce is a cloud-based platform that has transformed how companies have…
Get Started with the Lightning App Builder | Salesforce Tutorial
This video talks about Salesforce Lightning App Builder. With Lightning App Builder you can put together pretty much anything you want. So to learn what…
Popular Salesforce Infographics
7 Must Know Features on the New Salesforce AppExchange
Personalized recommendations, intelligent search, and new solutions are just a few of the exciting new features on the brand new AppExchange. Check it out at…
Top Essential Features of the Salesforce Service Cloud to Improve Customer Service
The Salesforce Service Cloud is a powerful platform that can help businesses of all sizes improve their customer service. It offers a wide range of…
Salesforce CRM Integration With External Systems
Salesforce integration is one of the most important aspects of Salesforce services. It allows businesses to keep their Salesforce environment up and running. Integration Features…
