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Activity › Forums › Salesforce® Discussions › What is Salesforce IQ?

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  • Abhinav

    Member
    May 27, 2016 at 1:18 PM

    Hi Suyash,

    According to Salesforce, “SalesforceIQ for Small Business is an out-of-the-box Customer Relationship Management (CRM) solution that can be set up in minutes. “It automatically tracks and analyzes the day-to-day interactions that create and sustain business relationships.” It works with your Gmail or Exchange email to collect and analyze “relationship intelligence.” Having such intelligence is supposed to help you be a better salesperson, says Salesforce.

  • Avnish Yadav

    Member
    October 17, 2018 at 12:42 PM

    Hello,

    SalesforceIQ is based on Relate IQ, software described as a relationship intelligence platform, which Salesforce acquired in 2014. SalesforceIQ for Small Business lacks the complexity and customization options of the company's higher-end offering but provides an affordable and easily-deployed solution for small and medium-sized businesses (SMB) without the resources to support Salesforce's enterprise-level products.

    Thanks.

  • Divya

    Member
    October 31, 2018 at 1:41 PM

    Hi,

    SalesforceIQ is customer relationship management (CRM) software from Salesforce.com that is available in two versions, SalesforceIQ for Small Business and SalesforceIQ for Sales Cloud. SalesforceIQ brings customer information together into a single platform that enables integration with marketing, sales, customer service and business analytics.

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