What is a use case for Salesforce Connect in Salesforce?

Hi Suniti,

Salesforce Connect is a framework that enables you to view, search, and modify data that’s stored outside your Salesforce org. For example, perhaps you have data that’s stored on premises in an enterprise resource planning (ERP) system. Instead of copying the data into your org, you can use external objects to access the data in real time via web service callouts.

Salesforce Connect lets your Salesforce org access data from a wide variety of external systems. You can integrate tables from SAP® NetWeaver Gateway, Microsoft Dynamics® NAV, and many other data sources in real time without writing a single line of code. Previously, the only way to integrate external data with Salesforce was to use extract, transform, and load (ETL) tools. That process is time consuming and requires you to copy data into your org that you might never use or quickly becomes stale. In contrast, Salesforce Connect maps data tables in external systems to external objects in your org.

Hi,

I recommend that you use Salesforce Connect if most of these conditions apply.

• You have a large amount of data that you don’t want to copy into your Salesforce org.
• You need small amounts of data at any one time.
• You need real-time access to the latest data.
• You store your data in the cloud or in a back-office system, but want to display or process that data in your Salesforce org.

Hope this helps.