Salesforce Service Cloud has myriads of capabilities that enable you to ace your customer service game. But optimizing Service Cloud the right way calls for…
2020 year has been a challenging year for everyone no doubt. The pandemic, global lockdown, and economic crisis have affected everyone’s personal lives and the…
Let’s Find Why Is Integration So Challenging? The Fourth(4th) technological revolution is upon us. Connectivity across people, applications, data, and therefore the Internet of Things…
Do you know that US companies lose more than $62 billion annually due to poor customer service? So, tell me, what do you think good customer…
The term, Internet of Things (IoT), is a system of connected computing devices, such as mobiles, digital machines, and other objects with the potential of…
Times are changing, which means implementing innovations and new ways of interacting with this simple business tool for CRM software users. What’s going to be…
There has been a buzz around IoT technology, and some are branding it as revolutionary. Due to it, the popularity of IoT devices has soured…
Salesforce is the top-notch cloud-based CRM company all over the world. It is positioned as an intelligent CRM company, for businesses of all sizes -…
Each growing business should continuously evolve since customers are becoming more demanding every day. As a result, software solutions are becoming obsolete very fast. The…
Dreamforce has grown tremendously since its inception. It started in 2003 with around 1,000 attendees. At its 16th edition in 2018, more than 180,000 trailblazers…
Salesforce is one of the top 10 software skills trending this year. It was the first software of its kind and one of the most…
Recently, Salesforce came up with the new IoT cloud explorer edition that enables sales, marketing, and support personnel to use and maintain IoT devices. Salesforce…
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