Side Panel Error Outlook 2010 in Salesforce Lightning - Forcetalks

Tagged: Error Notification, Outlook 2010, Salesforce Lightning

Salesforce® Discussions

Side Panel Error Outlook 2010 in Salesforce Lightning

Posted by Radhakrishna on August 16, 2017 at 5:43 AM

I have someone who has Office 2010 and we recently installed the Side Panel for Outlook, and have received the following error- “COM object that has been separated from its underlying RCW cannot be used.”

Any advice on how to fix this? Upgrading Office or using the Lightning for outlook plugin are not options.

Manpreet replied 8 years, 3 months ago 2 Members · 1 Reply
1 Reply

Manpreet

Member
January 30, 2018 at 3:23 PM

Hi Radhakrishna,

This was a Know issue before salesforce for outlook 3.4.1.25. Please try to install the latest version of salesforce for outlook would resolve your issue. SFO3.4.1.25 is the lates version.

Thanks.

Log In to reply.