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Popular Salesforce Blogs
What is the Einstein Bot? | The Ultimate Guide
Chatbots have been revolutionizing the customer experience by providing quick and convenient support to customers. In recent years, the use of chatbots in the business…
Omni-channel setup in quick 15 minutes…
Omni-Channel enables your contact center to push work to the most qualified, available support agent in your organization in real time. Omni-Channel lets you create work…
New Salesforce Digital 360 Features
Salesforce, the world's leading CRM company, unveiled new Digital 360 technologies to help businesses go digital faster and deliver the next generation of marketing, commerce,…
Popular Salesforce Videos
Introduction to Cloud Pages in Salesforce Marketing Cloud
Cameron Robert from Datarati introduces the Cloud Pages function in Salesforce Marketing Cloud and talks through the different Cloud Page types and how they can be…
Welcome to the New World of Data Collection | Salesforce
Secure data collection built for your needs. With FormAssembly, your organization can streamline outdated processes and power important business initiatives. Click the link below to…
Enterprise Architecture in Salesforce
Enterprise Architecture in Salesforce 0:00 Introduction 3:24 What is Enterprise Architecture? 5:11 Why do we need Enterprise Architecture? 7:00 EA Methodology 11:37 Business Strategy 15:15…
Popular Salesforce Infographics
All About The Fourth Industrial Revolution | An Infographic
We’re in the midst of the Fourth Industrial Revolution – IoT, innovation and technology are transforming the way we work and customer expectations. Every industry…
CRM BENEFITS FOR SMALL BUSINESS
As small businesses become more established, business owners should start considering customer relationship management (CRM) systems that are both affordable and effective. In this infographic,…
Benefits of Using WhatsApp For Better Customer Engagement
WhatsApp makes businesses more interactive and reliable. Customers can directly connect with a company, clear their doubts, and leverage a connected experience. 5 million business…
