Hanu chowdary Sanampudi
MemberPopular Salesforce Blogs
Comprehensive Guide on Salesforce Web-to-Case
For any organization or business, growth depends on how they provide service(s) to the customer. Getting comprehensive details of customers’ problems is one of the most…
Top7 Benefits of Using Salesforce CDP in 2023
Summer ’21 was the relaunch of Customer 360 Audience, which brought Salesforce CDP to the forefront. In previous articles, we explained what a CDP consists…
Salesforce Service Cloud Use Cases: Enhance Customer Experience & Insights
When it comes to selecting the ideal solution for providing enterprise-level customer support, there are frequently several possibilities. However, choosing the correct platform and technology might assist you…
Popular Salesforce Videos
Introducing KaseSync: An Innovative Community-CRM Connector! | Salesforce
KaseSync, is an innovative community-CRM connector designed to create seamless bi-directional data sync between platforms. Learn how exactly it improved self-service and boosts community engagement.
Salesforce Surveys | Salesforce Tutorial Video
In this short video, we will demonstrate how to enable surveys to use for employees. You can also enable surveys for customers or external participants…
Modern App Development On Salesforce - Communicate between LWC components Using Events
In this series, we will explore Modern App Development on the Salesforce platform, including Heroku. The live hands-on sessions will take you through the journey…
Popular Salesforce Infographics
Top Salesforce Acquisitions Of All Time and In 2020
Salesforce has been on a shopping spree over the last few years. We all read quite frequently about Salesforce acquisitions. They are quick enough to…
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…
The Definitive Guide to Salesforce Sandboxes [Infographic]
Sandbox is a copy of your production organization. You can create multiple copies of your organization in separate environments for different purposes such as development,…
