Bobby Brown
MemberPopular Salesforce Blogs
New Conversation Channels in Salesforce Essentials: What Do They Mean To Customers?
Businesses are increasingly leveraging mobile and Social media platforms to reach billions of customers instantly and deliver personalized and connected customer experiences across channels at…
Discover Why Salesforce Einstein Analytics is the Trump Card for E-commerce Transformation
Businesses and customers have observed humongous values in automation and insights that deliver valuable, productive and gratifying encounters. However, there is a dramatic landscape change…
Integrating AI into Salesforce CRM: Best Practices
Table of Contents Introduction Best practices for integrating AI into Salesforce CRM Understand Your Business Objectives Choose the Right AI Tools Prepare Your Data Start…
Popular Salesforce Videos
What Is Salesforce and Why Is It So Good?
Salesforce is by far the most popular CRM tool for sales, support, and marketing teams worldwide. But what exactly is a CRM and why do…
How to Filter and Organize Your Data | Salesforce Essentials
In this video, you will learn how list views help you group people and deals so you can find the data you need faster. Salesforce…
The Rising Demand for Salesforce Experts | Salesforce Careers
With more than 500,000 organizations using Salesforce to drive key business results, the market is brimming with opportunities for Salesforce certified professionals. A quick job…
Popular Salesforce Infographics
How to Leverage A.I. Without Losing Your Humanity?
Artificial intelligence, or AI, is technology that learns, reasons, and self-corrects, and it’s being used by businesses to improve the customer journey. Automation, machine learning,…
Salesforce Service Cloud for Better Customer Service
Service Cloud is classified as a customer support platform or customer relationship management (CRM) platform. It was designed to improve how businesses interact with their…
How Sales Reps are Staying at the Top of Their Game | Salesforce Guide
Sales reps around the world had to rapidly adopt new methods to work around lockdowns and travel restrictions. In some cases, this meant learning new…
