Good businesses think of customer satisfaction but great businesses think of customer delight. The customer experience (CX) is one of the key differentiators for any…
Certifications are the way to go these days if one is looking to upskill and grow their career. Degrees are great, but a course certification…
Did you know that 78% of consumers discontinue their relationships with brands due to poor customer service? That’s quite an alarming percentage, isn’t it? In…
SF knowledge rest APIs come in 4 different flavours (Types) based on the polymorphic nature of the data model and each different type (as below)…
Introduction A CRM stands for Customer Relations Management, which is software that helps the company to manage the relationship and interactions with its customers. A…
Every day, the work of any entity generates an enormous amount of information that is recorded in its database. Over time, the need to move…
Have you ever thought about how organizations innovate? Well, every innovation was once just an idea and ideas come your way when least expected. The…
Digital Lending is a process where financial institutions offer loans and other lines of credit digitally, without the need for face-to-face interaction. This can be…
If you are considering starting a startup or have already set up a small-scale business. This Salesforce article will help boost your business growth. Salesforce…
Salesforce makes the use of various effective techniques to secure your data SSL technology – Salesforce makes use of SSL technology to protect your data…
“Leadership is the capacity to translate vision into reality.” – Warren Bennis Innovation is the ability to create something novel which leads to growth in…
Salesforce partner portal enables your business partner who isn’t a part of your organization to log in to your Salesforce account easily. It will help…
