A permission set is a collection of settings and permissions that give users access to various tools and features. Permission sets extend users’ functional access…
What is the top priority for any business today? If you anticipated it as ‘Customer Experience’, you are probably right. Recent research found that nearly…
Apex offers multiple ways to run your Apex code asynchronously. This can save you time and help you keep your code more organized. Asynchronous apex…
Users Who is a User in Salesforce? A user is anyone who logs into the Salesforce platform or we can simply say anyone who has…
Hello Trailblazers, are you ready to attend the most impactful Dreamforce event ever? This year will be an extra special and epic Salesforce family reunion…
Are you considering getting into Salesforce? Maybe you are thinking of a new career path, your work is migrating to Salesforce, or you just want…
Companies today rely on multiple work apps to manage diverse business functions. Right from HR, Finance, to Marketing & Sales, teams make use of various…
Salesforce has been nothing short of revolutionary, since its inception. As the world’s #1 CRM platform, it has connected organizations across the globe with their…
Good businesses think of customer satisfaction but great businesses think of customer delight. The customer experience (CX) is one of the key differentiators for any…
Certifications are the way to go these days if one is looking to upskill and grow their career. Degrees are great, but a course certification…
Did you know that 78% of consumers discontinue their relationships with brands due to poor customer service? That’s quite an alarming percentage, isn’t it? In…
SF knowledge rest APIs come in 4 different flavours (Types) based on the polymorphic nature of the data model and each different type (as below)…
