Salesforce Blogs in Chatbot Conversations | Forcetalks

Learn Basics of How To Enhance Consumer Service With Salesforce Chatbots

Blog in AI and ML

When a company provides support, customers expect quick responses and resolutions, no matter their channel. Agents can only handle a limited number of cases at…

audiences, Brand, build rapport, Business, Chatbot Conversations

Apphienz Dec 6, 2022

2,229 Views

Messaging in Salesforce: Ways To Send Text, WhatsApp, Viber Messages

Blog in AppExchange, Salesforce

The restrictions during the COVID-19 quarantine boosted the growth of digital communication. Instead of interacting face-to-face, vendors are now reaching customers through messages and emails.…

App Components, Automate Messaging, Business Needs, Campaign Members, Chatbot Conversations

Brimit Oct 27, 2022

3,491 Views