About Person Account In Salesforce

Introduction

• Person accounts allow you to store information that applies to humans, not companies or organizations, such as first and last names. Although a standard account is used to store information about a company or organization, a "person account" is designed to store the same type of information when the customer's target is an individual.
• Person Accounts are available in both Salesforce classic and lightning Experience.

There are some important differences between person and business accounts

• The basic difference between these two types of accounts is the business model they are based on.

1. Business Account will work in the B2B Industry i.e. Business to Business.
2. Person Account will work in the B2C Industry i.e. Business to Consumer.
3. If your organization uses both business accounts and person accounts, you’ll have to select which type of account you’re creating whenever you add an account.

Don't forget to check out: Imported for Person Accounts in Salesforce - All You Need To Know

Prerequisites to Create a Person Account

Salesforce Classic UI

Please ensure the record type is made available to all profiles that need access to its functionality. To confirm the record type is assigned for the profiles, follow these steps:

1. Click on Your Name; Setup; Admin Setup; Manage Users; Profiles.
2. Click on the name of a specific profile, and scroll down to the "Account Record Type Defaults" section to select values for Business or Person Accounts. Or, if you have the new Enhanced Profile version enabled, then Object Settings > Accounts.
3. User profiles that have read access to accounts have read access to contacts. The organization-wide default sharing is set so that "contacts" are controlled by "parents" or "accounts" and "contacts" are both "private".
4. From Setup, enter Account Settings in the Quick Find box, and then select Allow Customer Support to enable Person Accounts. After this, you have to log a case for Salesforce customer support to enable Person Account.

Upon completion of this change, the option to create Person or Business Accounts is available on the Accounts tab when creating new records.

Lightning Experience

Please ensure the record type is made available to all profiles that need access to its functionality. To confirm the record type is assigned for the profiles, follow these steps:

1. Click the Setup Gear Icon | Setup | Users | Profiles
2. Click on the name of a specific profile, and scroll down to the "Account Record Type Defaults" section to select values for Business or Person Accounts. Or, if you have the new Enhanced Profile version enabled, then Object Settings> Accounts.
3. User profiles that have read access to accounts have read access to contacts. The organization-wide default sharing is set so that "contacts" are controlled by "parents" or "accounts" and "contacts" are both "private".
4. From Setup, enter Account Settings in the Quick Find box, and then select Allow Customer Support to enable Person Accounts. After this, you have to log a case for Salesforce customer support to enable Person Account.

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Upon completion of this change, the option to create Person or Business Accounts is available on the Accounts tab when creating new records.

Limitations of Person Account

1. Personal accounts use large amounts of data storage.
2. You can't disable a Person Account once you enable them.
3. Limited Reporting i.e, you are not able to pull a joined report of Orders (which are related to the Account part of the Person Account) and Emails (which are related to the   Contact part of the Person Account). Instead, you need to create 2 separate reports.
4. Person Accounts never get new features released to them.
5. Person Accounts Not Supported in Lightning Sync. 
6. Person accounts can’t have contacts.
7. Person accounts can’t have an account hierarchy.
8. Person accounts can't have direct relationships with other accounts or contacts