There is no denying that Salesforce is the world's premier customer relationship management (CRM) solution. Salesforce currently controls more than 19% of the CRM market, according to Forbes. Salesforce grew faster than rival CRM solutions in 2018, increasing revenue by over 23%, according to the online business publication. As an example, consider the following:
According to the graph above, Salesforce's global revenues climbed by 23.2 percent in 2018. With 21.7 percent sales growth, Adobe was a close second. Other CRM solutions, on the other hand, lagged behind Salesforce and Adobe, with SAP coming in third with a sales rise of only 15.5 percent. According to the data above, demand for the Salesforce CRM solution is growing over the world. This includes demand for both the desktop and mobile versions of Salesforce; businesses all over the world are hiring app development companies with Salesforce experience and knowledge to increase Salesforce installation and integration.
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The Job Market For Salesforce Is Expanding
Salesforce app developers are in high demand as a result of the increased demand for Salesforce around the world. According to a recent report by the International Data Corporation (IDC), there has been a significant increase in the number of occupations that require Salesforce expertise, with the Salesforce ecosystem expected to generate 3.3 million new jobs and $850 billion in sales by 2022. As more organizations adopt Salesforce mobile, leading app development firms will be forced to hire Salesforce-skilled app developers. They'll also need to fill some additional positions at the mobile app development firm, which will require workers with Salesforce experience. It's not just IDC that believes Salesforce developers and other Salesforce professionals will have a bright future in the coming days, months, and years. In a 2016 research, Burning Glass Technologies, an analytics software company, also stated that demand for Salesforce expertise is on the rise.
Why Is There A Surge In Demand For Salesforce And Related Skills?
Salesforce and associated skills are in high demand, as we all know. But, why is that? IDC's 2019 Salesforce Economic Impact research sheds additional light on the topic. Increased income creation is one of the main reasons why more and more businesses are switching to Salesforce CRM these days. According to IDC, company revenue generated by Salesforce Cloud Services will total $1.2 trillion in the Salesforce economy from 2019 to 2024. As an example, consider the following:
The business revenue generated from the use of Salesforce Cloud will add $1.2 trillion to the worldwide Salesforce economy between year-end 2018 and year-end 2024, according to the graph above. The IDC analysis also found that 4.2 million additional employment will be produced throughout this time span.
As a result, it's clear that the use of Salesforce is growing, as is the demand for Salesforce-related talents across geographies and businesses. What we haven't figured out yet is what's causing this. Increased sales revenue is one factor, as we've already said. However, this isn't the only cause for the rising use of Salesforce and the demand for personnel with the necessary abilities. The three main reasons why Salesforce and associated skills are in high demand are as follows:
1. Growing Revenue
Managing connections is no longer enough to keep customers engaged and establish long-term relationships. Today, a lot more is required. It is vital for organizations today to have a smart CRM solution that can not only discover new consumers but also provide useful insights that enable service customization based on the consumer.
2. Increasing Customer Satisfaction
Any business's principal purpose is to achieve client/customer pleasure. Salesforce makes this simple by allowing companies to respond to their consumers' requirements instantly and on the go. Companies all over the world can boost customer satisfaction to levels never seen before with Salesforce mobile or a Salesforce coupled with other corporate databases. This is driving up demand for Salesforce mobile and app development companies that have Salesforce-skilled app developers.
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3. Ensuring A Good Return on Investment (ROI)
Salesforce makes things easier for organizations all over the world in a variety of ways. Lead generation, customer behavior prediction, and customer and business sales activity tracking are just a few of these methods. All of this contributes to increased client loyalty. In addition to the foregoing, organizations are not required to purchase any hardware or download any software in order to grant Salesforce CRM access to their sales reps and other users. Instead, the Salesforce system is cloud-based, saving firms money on hardware and software. As Salesforce adoption and utilization is recognized to enhance business revenue, this leads to a positive return on investment.
Based on the above data, we can conclude that demand for Salesforce and related skills is increasing. Today, Salesforce Developers and other professionals with Salesforce-specific abilities have a plethora of options. Hiring a Salesforce app development company with skilled developers and other Salesforce professionals can boost your business growth like never before.