Master the Art of Customer Service with Case Management | Salesforce
What is the top priority for any business today? If you anticipated it as ‘Customer Experience’, you are probably right. Recent research found that nearly…
What is the top priority for any business today? If you anticipated it as ‘Customer Experience’, you are probably right. Recent research found that nearly…
Users Who is a User in Salesforce? A user is anyone who logs into the Salesforce platform or we can simply say anyone who has…
Salesforce makes the use of various effective techniques to secure your data SSL technology – Salesforce makes use of SSL technology to protect your data…
As Sales and E-Commerce business channels are affected by the ongoing pandemic, the generated revenue and customer demands are also deteriorating at an equal pace.…
The world today is undergoing a process of extreme digitization that reaches all sectors and industries of society. Undoubtedly, the Covid-19 pandemic was an important…
Salesforce is one of the most powerful cloud-based CRM platforms. A robust yet efficient CRM system – one that meets all the field-specific needs of…
A marketplace called AppExchange provides products including software, parts, and consulting services. Salesforce AppExchange App is a platform that mainly improves a company's business process.…
In the current business environment, data is an asset that can dictate the success or failure of your business. You can utilize data to make…
Any organization would require a number of Salesforce's products and services to support and manage its operations. Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud,…
In today’s digitally-driven and customer-centric world, the traditional methods of extending support have taken a backseat as customers expect new and innovative ways. But, even…
Automating sales quotes is usually put on the back burner by sales reps. But will a change of this perspective influence the sales flow effectively?…
The newest enhancements to Salesforce's Sales Cloud and Revenue Cloud, which concentrate on revenue intelligence, sales enablement, and subscription organization, have been made public. At…