INTRODUCTION Customer Relationship Management (CRM) has shifted from a tool that simply records interactions with consumers to an advanced strategic tool for consumer management. GAI…
Dreamforce 2024 is rapidly approaching, and excitement is at an all-time high. Dreamforce, held in San Francisco, USA, is the main gathering place for tech…
Dreamforce 2024 promises to be the most innovative technology event of the year, fusing innovative technology with smart business tactics and jaw-dropping entertainment. This year's…
The rise of Artificial Intelligence (AI) has revolutionized the way businesses operate, and the Salesforce ecosystem is no exception. One area where AI has made…
Are you ready to discover how Salesforce's latest innovations at Dreamforce 2024 are reshaping the future of business? From cutting-edge AI integrations and the power…
Salesforce and Workday partnership, two leading cloud-based platforms, have announced a strategic partnership that brings together their strengths in AI and data management. This alliance…
From Amazon predicting our next purchase to Netflix recommending shows with uncanny accuracy, the bar for personalized experiences has been set high. Customers expect seamless,…
OpenAI released ChatGPT in November 2022 and attracted worldwide attention with its capability to deal with challenging language understanding and generation tasks in conversations. OpenAI…
Table of Contents Introduction Salesforce Einstein: Customer Engagement with AI Key Features of Salesforce Einstein Einstein GPT: Bringing Generative AI into the Mix Key Capabilities…
A few days ago, Salesforce unveiled its new AI-powered Salesforce Education Cloud. This includes Intelligent Degree Planning and Skills Generator, designed to help institutions provide…
Salesforce Launches Einstein 1 Studio lets users and developers customize Einstein Copilot using low-code tools. Einstein 1 Studio lets the company's conversational AI aide function with…
Google Workspace and Salesforce announced a partnership extension. Companies are going to enhance their AI capabilities. Salesforce and Google announced their teaming up at the…
