Businesses have been leveraging the benefits of CRM platforms for decades now. And when we talk about CRM, Salesforce tops the chart! It comes with…
In our time, not using the advantages of digital automation for business is like moving on a cart wrapped in horses in a race while…
What is Embedded Chat? Embedded chat windows use a Chat deployment that you can quickly configure. Then, simply add the code snippet to the web…
If AI is well-trained, humans might communicate with it and don't even know they interact not with another human. It's considered to be the most…
Artificial intelligence (AI) long ago has become a full-fledged link in the interaction of Humans with technologies. AI successfully helps us to find what we…
A lot has changed since last year. Customers now expect digital convenience over in-store shopping. This is where we saw digital tools like Zoom, Slack,…
Let’s think back to a decade ago. Artificial intelligence was too costly and complex to be used on a business scale. Only big enterprises could…
When we think of Einstein, it is hard not to associate the name with intelligence. This is why Salesforce Einstein is about intelligence; specifically, the…
Salesforce is the most popular CRM, connecting businesses and customers in the digital age. Salesforce, which was founded in 1999, enables businesses of all sizes…
Incorporating voice assistant into a platform for managing tasks verbally is something which has been around for quite some time now. Apple’s Siri, Microsoft’s Cortana,…
Imagine each of your Sales reps had a personal assistant who could handle monotonous and boring tasks while your Sales reps stay focused on their…
It’s been exactly a week since the biggest tech learning event in the world and we’re still soaking in all the events that made Dreamforce…
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