The end user delivering the service must be the first objective in the pursuit of a better customer experience. This is especially true for any…
Engagement Studio is the next-generation lead nurturing tool of Pardot that enables you to effectively track and manage customer journeys throughout the campaign lifecycle. It…
Following our previous article on Salesforce Automation Tools, this article covers automation using the Workflow tool in more detail. Workflows are suitable for a single if/then statement that…
A Salesforce Implementation can help migrate all your customer, sales and interactions data into one place and standardize business processes. This allows all sales staff…
When we talk about the term user-friendly, what comes to your mind? Obviously, something that is not difficult for the user to use? Now when…
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