Ben Petersen
MemberPopular Salesforce Blogs
A Guide to Sender Authentication Package (SAP) for Salesforce Marketing Cloud
Salesforce has released a sender authentication package for Marketing Cloud that is designed to help ensure the authenticity of email messages sent from Salesforce. This…
Calling from Salesforce: Use RingCentral
Hello Everyone, Salesforce is nowadays a huge platform for all the developers, administrators, and users as well. So in this tech world, everyone needs a…
Salesforce Customer 360 Innovations - Path to success
Enterprises are looking for solutions to improve their business operational efficiencies while facing challenging marketing situations such as logistics disruption, inflation, and workforce shortage. So,…
Popular Salesforce Videos
Get Started with Admissions Connect | Salesforce Tutorial
Ready to simplify the application process and streamline the work of your admissions professionals? Enter: Admissions Connect! This is the purpose-built product built natively on…
A Must-Have for Admins: Salesforce Profiles, Permission Sets, and Roles Explained
Keeping your data safe and organized is a must-have. Luckily, Salesforce provides all the tools to help administrators control who can see and do what.…
Intro to Salesforce Macros
Users can run macros to complete repetitive tasks—selecting an email template, sending an email to a customer, updating the case status—all in a single click.…
Popular Salesforce Infographics
How Salesforce Einstein Can Improve Sales?
Customer Relationship Management has provided businesses with seamless means, marketing strategies and activities to help improve sales. The thing about traditional CRM is that it…
How to Leverage A.I. Without Losing Your Humanity?
Artificial intelligence, or AI, is technology that learns, reasons, and self-corrects, and it’s being used by businesses to improve the customer journey. Automation, machine learning,…
Salesforce IoT Cloud System - Connect With Your Customers Proactively
The Salesforce IoT Cloud is a platform for storing and processing IoT data. It uses the Thunder engine for scalable, real-time event processing. Its collection…
