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Three times per year, Salesforce release a new version of their products, full of new and exciting features. The first and second weekend of June…
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Every product is investing huge effort in creating a nice user interface, making it “sexy” and inviting. There is no doubt that customers and service…
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Shake off those winter blues with the new features coming in Salesforce's Spring '23 Release for Financial Services Cloud. Whether it's ARC enhancements, interaction summary…
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ItsRainingRaincoats Founder Dipa Swaminathan grew up in Bangalore hearing about the need to be ‘other-regarding’ often. In Singapore, she noticed a divide between the country’s…
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Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…
