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Managing B2B operations can be challenging for enterprises, especially in this competitive world. That’s why companies sought to find a way to ease business operations.…
Salesforce Winter ‘20 Release Updates - Everything You Need To Know
It may still be summer, but winter is coming. It’s already time to start preparing for the Winter ‘20 release. With just over 3 weeks…
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Newbie in Salesforce and finding it a great deal to use the robust and complicated system? Well, there are often experiences of fear and hesitation…
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Cameron Robert from Datarati demonstrates how to use Subscriber Data and AMPscript to personalize your email Subject Lines in Salesforce Marketing Cloud. What you'll learn:…
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Enterprise Product Catalog (EPC) to configure and manage CPQ in one place. It's a guided selling experience for users to build an order. While CPQ…
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Salesforce Pro Suite is CRM (customer relationship management) software specifically designed for small businesses. It combines various tools for marketing, sales, customer service, and commerce…
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Managing cases efficiently in Salesforce is pretty easy. And given the rising expectations of customers, being fast to answer their queries via Salesforce-powered communities is…
Customer Service Words and Acronyms
Savvy service reps know it is important to stay hip with the lingo. If it seems like customers and agents always keep you guessing with…
