Abhinav Dixit
IndividualPopular Salesforce Blogs
Salesforce Service Cloud: Streamlining Customer Service Operations
Today's fiercely competitive business environment makes offering outstanding customer service more than simply a choice—it's a requirement. Customers now demand individualized, prompt, and effective service,…
Busting 5 Myths Around Salesforce
In today’s fast-paced world, there are a lot of businesses and start-ups who come up with a ground-breaking idea but unfortunately fail to make it…
Apex Triggers Unit in Salesforce - The Trailhead Guide
Apex Triggers Triggers are used to perform custom actions that are executed when a specific event takes place, it can be either before or after…
Popular Salesforce Videos
Salesforce Service Cloud Telephony
Natterbox CTI and Telephony inside Salesforce ServiceCloud. Transform your telephony experience and empower your agents with fast and personalised support.
Salesforce Territory Management
This short video gets you started in setting up sales territories for your team. With sales territories, you can keep track of which sales reps…
Salesforce Security Review | Tutorial Video
If you ever wanted to publish an app, you probably know of the Salesforce security review. While dreaded by many developers, it is far from…
Popular Salesforce Infographics
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…
Unlock the Potential of Financial Services with Future Trends | Salesforce
The financial services industry is being transformed by emerging technologies like AI, Low-Code, No-Code Solutions, Adoption of the cloud. Discover the various future and trending…
Salesforce Einstein Features Across The Clouds
The infographic shows how Salesforce Einstein will be affecting each individual cloud.