-
How can a knowledge base article be searched in Salesforce?
How can a knowledge base article be searched in Salesforce?
-
1 Reply
-
internal Salesforce users to access Knowledge from inside any App through the Knowledge Tab. This grants users the ability to search for relevant articles specific to any issue or query that they may be having. As you can see from the below screenshot you can see and filter various bits of information such as the category, sub category and status of the articles.
Log In to reply.
Popular Salesforce Blogs
The Role of Salesforce Customization in Industry-Specific Solutions
In today’s competitive business environment, customer relationship management (CRM) platforms have become indispensable tools for organizations looking to enhance customer interactions, streamline processes, and drive…
Salesforce Work.com | Reopening With Confidence
The COVID-19 outbreak has challenged our society and businesses into adapting to a new normal, one where we are confined to our homes and work…
The Salesforce Trainers | Salesforce Consulting and B2B Sales Training
I am Mark Christie, Founder and Principal Consultant of The Salesforce Trainers, based in Toronto and serving clients across North America. I help B2B sales…
Popular Salesforce Videos
Everything New in Salesforce Developer Tools
Your productivity starts and ends with the tools you use. Learn how Salesforce Developer Tooling can help you collaborate more effectively with your whole team.…
Automate Simple Business Processes with Process Builder | Salesforce Trailhead
In this video, we working on the Trailhead challenge Lightning Flow unit Automate Simple Business Processes with Process Builder where a lot of trailblazers face…
How To Use Javascript Editor In Formstack Part 2 - Learn Salesforce Series By Algoworks
Learn how to integrate Javascript editor in Formstack in this Salesforce tutorial brought to you by Algoworks. Did you miss the complete tutorial? To watch…
