Yash Sharma
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Popular Salesforce Blogs
Solidify Customer Base with Case Management in Salesforce Service Cloud
In today’s digitally-driven and customer-centric world, the traditional methods of extending support have taken a backseat as customers expect new and innovative ways. But, even…
Why Duplicate Data Is a Problem | Salesforce Guide
In the event that you follow the Optimize Sales Features for Lightning Experience trail, you know the Salesforce administrator, Maria Jimenez, at Ursa Major. She…
Fixing Inefficient Customer Support Workflows With Salesforce Development Services
Customer support teams face mounting pressure to deliver fast, accurate responses. Recent industry data shows that 73% of customers expect companies to understand their needs…
Popular Salesforce Videos
Is the Salesforce Marketing Cloud the Future For Business?
As the market changes, one needs to keep up with the times. Companies are interested in Salesforce Marketing Cloud because it gives them a competitive…
Which Certification Is Needed In Salesforce for Getting Job?
Want to get a job in the Salesforce industry? Wondering which certifications are going to help. Join this useful group for Salesforce job & career…
How to Find out Who Deleted a Record in Salesforce
Salesforce administrators can determine who deleted a record by looking at the Recycle Bin or querying for deleted records via API. Watch this video and…
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CRM Solutions for Travel Agencies: Enhancing Customer Experience and Operational Efficiency
CRM Solutions for Travel Agencies: Enhancing Customer Experience and Operational Efficiency In the ever-evolving world of travel, customer expectations are higher than ever. With the…
Infographic: 3 Trends That’ll Transform Small Business Growth in 2018
If you’re hoping to successfully grow your small business this year, you need to stay on top of the newest trends. Not sure where to…
CUSTOMER SERVICE TIPS: 4 SECRETS TO OFFERING EXCEPTIONAL CUSTOMER SERVICE
When it comes to customer service, our friends at Salesforce have a few tips and tricks up their sleeve. We were thrilled to help them illustrate four…