Introduction to Salesforce Einstein OCR

Credits : Salesforce Apex Hours

In this session, we will learn about Einstein OCR and Create/Update Leads and Contacts using Business Cards. Let’s welcome an amazing #Summer20 release gem – Einstein OCR. Now get optical character recognition (OCR) models that detect alphanumeric text in an image with Einstein OCR from a single REST API endpoint.

Join for an interesting demo on how you can create/update leads and contacts records just by uploading business cards!


  1. can we detect and create records if the image/pdf has both unstructured text and tables as well like in invoices/bills or bank statements for which the attribute tag names created from the json response cannot be matched as it predicts and takes ‘OTHER’ for every text detected. (einstein ocr)

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