Valeriia Bondarenko
Member
Popular Salesforce Blogs
SMS Short Code: What It Is and Why It Matters in Salesforce Messaging
The nature of business communication has taken a new face, way past the norms of sending a text message. Speed, scale, and visibility of communication…
Maximizing Digital Adoption on Salesforce Communities
As a user, getting a guided tour of Salesforce-powered communities can be imperative. It makes things easy to understand and enhances digital adoption. Hence, providing…
AI and Salesforce: How Artificial Intelligence is Shaping CRM
Have you ever noticed how quickly technology disrupts the way we do things? Remember flipping through spreadsheets to find customer information? Just like that, traditional…
Popular Salesforce Videos
Connecting to Salesforce in Outlook
Bring together the two platforms you use everyday: Salesforce and Microsoft Outlook. View and work with Salesforce data directly in your Outlook inbox, create Salesforce…
TrailheaDX 2020 Opening Film | Salesforce
Now more than ever, Trailblazers are using the Salesforce Platform from anywhere in the world to collaborate, innovate, make a change, and build a brighter…
Attribute Setup for Skill based Routing in Salesforce
This video is 3rd Part of the Omnichannel Series. Implementation of Attribute set up skill-based routing with the demo. Do let us know in the…
Popular Salesforce Infographics
Salesforce Administrator Salaries – Around The World
A Salesforce administrator; the gatekeeper to an organisation’s Salesforce capabilities. With the huge acceleration of data in our lives, it’s no surprise that job roles…
6 Signs Your Business Needs a Salesforce CRM
When people talk about Customer Relationship Management (CRM), they are usually referring to a system that helps with contact management, sales management, productivity, and more.…
4 Reasons To Offer An Exceptional Customer Service
When it comes to customer service, our friends at Salesforce have a few tips and tricks up their sleeve. We were thrilled to help them…
