6 Signs Your Business Needs a Salesforce CRM

When people talk about Customer Relationship Management (CRM), they are usually referring to a system that helps with contact management, sales management, productivity, and more.

The goal of a CRM is simple: improve business relationships. By managing your customer information all in one place, you can track your customers’ journey from start to finish, right from the first interaction.

How do you know when your business needs a CRM system? Drawn from the  CRM Handbook, here are some of the signs to look out for.