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Salesforce Field Service: Power Up Your Field Operations
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Salesforce Field Service, commonly known as Field Service Lightning (FSL), is the extension of Service Cloud that provides a unified view of workforce management. In…
10 MUST HAVE Qualities Your Salesforce Administrator Should Have
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in Salesforce Admin
Does your organization have a Salesforce Admin? If you use Salesforce or are in the process of implementing it, the role of Salesforce Admin is…
Infographic: State of Service 2019
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Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…