sumanth raghava
IndividualPopular Salesforce Blogs
Salesforce Winter '22 Release Highlights
With fall now upon us, the weather is cooling, the leaves are changing, and the Salesforce Winter '22 Release is here! Chock-full of impressive new…
Agentforce vs Traditional Chatbots: Why AI Agents Are the Future of Support
In recent years support systems evolved rapidly. Traditional chatbots serve basic tasks using rules and flows. AI agents (also called “agentic AI” or intelligent agents)…
Triggers in Salesforce - Learn All You Need to Know
What is Apex Trigger? Apex Triggers are used to refer to triggers in Salesforce. These are different and are accessible for particular tasks such as…
Popular Salesforce Videos
Creating leads using Amazon Alexa with salesforce.
Amazon EchoAmazon Echo is a voice command device with functions like question answering, playing music and controlling smart devices. Echo connects to Alexa which is…
Case Study: Connecting Ferries with Salesforce IoT Explorer
The data that Salesforce IoT Explorer brings to the table helps businesses take real-time business decisions that translates into better customer service. Salesforce, in its…
Florida DataTribe EA Virtual Salesforce Saturdays
Learn to teach so you can learn by teaching. The how why and when of the Florida DataTribe and their Einstein Virtual Salesforce Saturdays. Enjoy…
Popular Salesforce Infographics
What to expect with a Salesforce project?
It is important to note that one person can fulfill more than one role (typically in smaller projects) but these roles do need to be…
How to Use Psychology to Target Your Buyer?
Ever wanted to get into the minds of your customers and figure out how they think? Ever wanted to know the best methods to convince…
Enjoy the Salesforce Innovation Management infographic
Without innovation, a company will stay in one place. Without getting ideas from those closest to your product or service - customers, employees, and partners…