Steven Duong
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Popular Salesforce Blogs
Making Salesforce Documentation a Habit
Let’s talk about an essential aspect of Salesforce that often gets overlooked: documentation. Salesforce has transformed customer relationship management for businesses everywhere, but without proper documentation, Salesforce…
Digging Deeper Into Salesforce Environments!
As the Forcedotcom terminology goes, Environments and organizations are equivalent to one another. This article will be focusing on Salesforce Environments, their types, uses, characteristics,…
How Do Salesforce AppExchange Apps Drive Business Growth?
Why do some AppExchange apps become huge successes while others barely get noticed? The secret lies in smart planning. AppExchange connects app developers with millions…
Popular Salesforce Videos
Salesforce Platform Quick Tip: How to Optimize UI for Mobile Users
How do you design Salesforce for use on either a desktop monitor or a phone? What looks great on a big monitor looks crowded on…
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How to Create Contact in Salesforce | Salesforce Contacts | Salesforce Tutorial
Contact in Salesforce represents the individual people associated with the business accounts in your organization or Contact records are used for individuals to store personal…
Popular Salesforce Infographics
A day in the life of a Sales VP using the CRM from Salesforce
The devil is in the details. Before making a decision on the adoption of a new solution, it is important to be able to move…
Top 12 Salesforce Trends in 2024
Embark on a journey through the future of Salesforce in 2024 and beyond. Uncover the latest trends shaping CRM excellence, providing crucial insights to navigate…
Infographic: State of Service 2019
Did you know that 64% of people think that customer experience is more important than price in their choice of brand? The new trends in customer service…
