-
What is WhoId and WhatId in activities?
What is WhoId and WhatId in activities?
-
2 Replies
-
WhoID in Salesforce refers to people things. So that would be typically a Lead ID or a Contact ID. ... WhatID in Salesforce refers to object type things. That would typically be an Account ID or an Opportunity ID. The WhatId represents nonhuman objects such as accounts, opportunities, campaigns, cases, or custom objects.
-
WhoID: It refers to people's things. So that would be typically a Lead ID or a Contact ID. It represents a human such as a lead or a contact. It is polymorphic. Polymorphic means a WhoId is equivalent to a contact’s ID or a lead’s ID. The label is Name ID.
WhatID: It refers to object type things. That would typically be an Account ID or an Opportunity ID. The WhatId represents nonhuman objects such as accounts, opportunities, campaigns, cases, or custom objects. WhatIds are polymorphic. Polymorphic means a WhatId is equivalent to the ID of a related object. The label is Related To ID.
Log In to reply.
Popular Salesforce Blogs
The Ultimate Guide to Salesforce Implementation in 2021
Technology is growing at a lightning speed. But if we look around, we still use Excel, notepad to scribble information about meetings and customers. Don’t…
Best Practices To Be Followed In Salesforce Lightning Web Components
Introduction Lightning Web Components (LWC) is a modern Salesforce development method that uses open web standards (such as standard JavaScript and HTML), allowing developers who…
Apex Trigger Scenarios | All You Need to Know
Here's a list of Apex trigger scenarios questions for practice, covering beginner to intermediate levels and Intermediate to Advanced levels: Beginner Level Intermediate Level Advanced…
Popular Salesforce Videos
Can Non-IT People Make their Career In Salesforce?
This video focuses on if non-IT people can make a career in Salesforce. Salesforce is a customer relationship management (CRM) platform that offers various roles…
How Salesforce Supports Veterans in the Workplace
Have you found community at your workplace? Tune in as Brian Kim, Account Executive, shares how Salesforce supports veterans in the workplace through Vetforce, our…
Salesforce Tutorial For Beginners | Introduction To Salesforce | Salesforce Training
This video on Salesforce training will help you understand the easy and best tool for CRM and Branding. You will learn how to customize the…
