What is Salesforce Apex Email Service?

Hi,

Email service is special processes that use Apex classes to process incoming email messages. When you set up an email service, we need to generate a special email address in which salesforce will receive your emails.You can use email services to process the contents, headers, and attachments of inbound email. For example, you can create an email service that automatically creates contact records based on contact information in messages.You can associate each email service with one or more Salesforce-generated email addresses to which users can send messages for processing.

To use email services, from Setup, enter Email Services in the Quick Find box, then select Email Services.

• Click New Email Service to define a new email service.
• Select an existing email service to view its configuration, activate or deactivate it, and view or specify addresses for that email service.
• Click Edit to make changes to an existing email service.
• Click Delete to delete an email service.

This is possible to associate each email service with multiple Salesforce-generated email addresses that would help the user in sending or receiving messages. This is possible to define access for a particular email service to multiple users together where the concept of Apex comes into existence.

This email service will automatically create the contact records based on the attached contact details. This is easy to configure multiple email services from Set up option in the Salesforce by searching the Email Services option from the Quick find box.