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Activity › Forums › Salesforce® Discussions › What is Field Service Lightning in Salesforce ?

  • Anuj

    Member
    May 4, 2020 at 2:00 PM

    Field Service Lightning (FSL) is part of the Salesforce Service Cloud suite, a management tool that enhance field service management by automation and integration of tasks for agents, dispatchers and mobile employees. Therefore provides a streamlined service experience with an intelligent and productive workforce.

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  • Marziya

    Member
    May 4, 2020 at 2:08 PM

    Field Service Lightning (FSL) is part of the Salesforce Service Cloud suite, a management tool that enhance field service management by automation and integration of tasks for agents, dispatchers and mobile employees. Therefore provides a streamlined service experience with an intelligent and productive workforce.

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