Activity Forums Salesforce® Discussions What are the limitations of Time-dependent workflow in Salesforce?

  • Manpreet

    Member
    April 12, 2017 at 1:26 pm

    Are there any limitations of Time-dependent workflows?

  • Shekhar Gadewar

    Member
    April 12, 2017 at 1:33 pm

    Time triggers don’t support minutes or seconds.

  • shariq

    Member
    September 18, 2018 at 1:16 am

    Hi,

    Limitations of the workflow - 
    The workflow feature is only available in Enterprise, Unlimited, Performance, and Developer editions. For the Professional Edition, you can enable this feature after paying an extra amount. As Salesforce is based on a multitenant architecture, it imposes a few limitations on the workflow:

    • For each workflow rule, you can have the following:

    10 time triggers
    40 immediate actions
    40 time-dependent actions per time trigger

    • For both immediate and time-dependent actions in one workflow rule,
    there can be no more than:

    10 email alerts
    10 tasks
    10 field updates
    10 outbound messages

    • The workflow time trigger per hour limit for different editions are as follows:
    Professional Edition: 250
    Enterprise Edition: 500
    Developer Edition: 50
    Unlimited and Professional Edition: 1,000

    • The workflow e-mail limit per day is as follows:

    1,000 per Salesforce standard license
    200,000 per organization

    Note: Once an organization's daily e-mail limit of 200,000 exceeds, Salesforce will send a warning e-mail to the default workflow user and discard all the e-mails. Salesforce does not try to resend them later.

    Hope this helps.

  • Parul

    Member
    September 18, 2018 at 4:00 am

    The limitations of Time-dependent workflow in Salesforce:

    Time triggers don’t support minutes or seconds.
    Time triggers can’t reference the following:
    DATE or DATETIME fields containing automatically derived functions, such as TODAY or NOW.
    Formula fields that include related-object merge fields.
    You can’t add or remove time triggers if:
    The workflow rule is active.
    The workflow rule is deactivated but has pending actions in the queue.
    The workflow rule evaluation criteria is set to Evaluate the rule when a record is: created, and every time it’s edited.
    The workflow rule is included in a package.

    Thanks

  • shariq

    Member
    September 24, 2018 at 4:54 am

    Adding some more points -

    The workflow rule is active. The workflow rule is deactivated but has pending actions in the queue. The workflow rule evaluation criteria is set to Evaluate the rule when a record is: created, and every time it's edited. The workflow rule is included in a package

  • Avnish Yadav

    Member
    September 24, 2018 at 1:11 pm

    Hello,

    Time triggers don’t support minutes or seconds. and
    You can’t add or remove time triggers if the workflow rule is active.

    Thanks.

  • Aman

    Member
    September 29, 2018 at 5:06 pm

    Hi,

    When defining time dependent workflows in salesforce we have to use standard and custom date and date/time fields defined for the object.

    We have to specify time using days and hours.
    Also add actions to existing time triggers.

    Thanks

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